Photo by Phylicia Ghee for Live Baltimore

City Resident Services

Bet you didn’t know that Baltimore was home to the first modern sanitary water system in the world, did you? In addition to water, Baltimore City provides you with several services necessary for civilized urban living. Here’s the rundown.


Recycle as much as you want and don’t worry about separating bottles from cans, or anything else for that matter. The city does that for you. Single stream recycling pick-ups happen bi-weekly. Unlike regular trash pickups, you can leave as much as you want and they’ll gladly haul it away. To learn when your recycling collection is scheduled, call 311 or find your zone with the Baltimore City Government’s collection day finder tool.

Trash Collection

Trash collection also happens weekly. In addition, the Baltimore City Department of Public Works also coordinates bulk trash pickups. To learn when your residential trash collection is scheduled, call 311 or check out CityView, an online resource that helps you find your trash schedule and lots of other useful information about every neighborhood in the city. Once on CityView, enter your address in the search box above the map. On the left hand side, select “City Services” as your thematic overlay. Then select “Trash and Recycling Day” as your layer. Zoom out on the map and you will see your pick-up day!


When you move to Baltimore, contact the Baltimore City Department of Public Works Bureau of Water and Wastewater to start a water bill account. Water bills are sent quarterly.


Baltimore City’s 311 Mobile App allows residents to report issues such as potholes, graffiti, broken streetlights, trash, etc. The app allows you to attach a photo and automatically pinpoints your location. Reports made can be anonymously and you can track the status right in the app. When the repair is completed, the city will notify you as well! Available for iPhone and Android. If you prefer not to download the mobile app, you can request service by calling 3-1-1, or submit an online service request.

Have more questions about Baltimore City services?

We’re here to help. Send us an email or call 410-637-3750 for one-on-one assistance.

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